Utility Reconnections Available to Those in Need During Heat Advisory

PSC encourages customers to call for assistance

In light of this week’s National Weather Service (NWS) excessive heat watch and increase temperatures across most of the state, the Public Service Commission of Wisconsin encourages people to take steps to stay safe by staying cool.

Consumers can take these simple steps that help keep temperatures lower and save energy:

  • Keep blinds and curtains closed
  • Unplug electronics like computers, televisions, and radios when not in use
  • Make sure air conditioner is clean and maintained
  • Wash clothes and dishes early in the morning or late at night
  • Turn off lights when leaving a room

Consumers are reminded that Wisconsin law prevents a utility from disconnecting occupied dwelling units when a heat advisory, heat warning, or heat emergency is issued by the NWS.

Upon expiration of the heat advisory, heat warning, or heat emergency, the utility may disconnect service to a property that was reconnected during this period without further notice, if an appropriate payment arrangement has not been established.

Consumers with questions about disconnections should contact: Public Service Commission Consumer Affairs toll free at 1-800-225-7729

Categories: Community-imported, Health-imported, News-imported, Weather-imported