Xcel Energy Storm Restoration Progress

Crews continue to work towards restoring service to customers

Xcel Energy crews are working to make progress toward restoring service to customers impacted by Thursday’s severe storms.

Nearly 20,000 people lost power after the storm, approximately 3,000 remain without power in the Ashland and Hayward, Wis. and Ironwood, Mich areas.

All available crews and contract employees with Xcel are working as quickly and safely as possible to make repairs and restore all power. Restoration to normal service for the remaining customers is expected by 8 p.m.

Xcel Energy reminds customers to stay away from downed power lines in their neighborhoods. A downed line could still be energized and is very dangerous.

Important tips for the extremely high temperatures today:

  • During extended outages, the elderly or those susceptible to the effects of extreme heat should go to an alternate location to stay cool.
  • Customers who use electrically powered life support equipment may need to seek medical assistance or relocate to a location with electricity. In any emergency, call 9-1-1.
  • Observe food safety. According to the United States Department of Agriculture (USDA), food safety is directly related to the temperature of the food. To maintain refrigerator and freezer temperatures, keep doors closed as much as possible. A full freezer will stay at freezing temperatures for approximately two days and a half-full freezer approximately one day. Visit the USDA for more information.
  • Turn off your air conditioning, appliances and other electrical equipment to avoid a high load on the system once electricity is restored.

Cooking

  • If you have a natural gas stove or oven without an electric ignition, you will be able to use it for cooking during an outage.
  • Avoid opening a refrigerator or freezer during an outage. The less you open the doors, the longer your food will stay cold or frozen.
  • If you need to cook during an outage, use a properly vented fireplace, a camp stove or a can of Sterno. Be sure, however, that there is adequate ventilation. Never use charcoal indoors.

Customers experiencing an outage should contact Xcel Energy at: 1-800-895-1999.

  • Customers who use electrically powered life support equipment may need to seek medical assistance or relocate to a location with electricity. In any emergency, call 9-1-1.
  • Observe food safety. According to the United States Department of Agriculture (USDA), food safety is directly related to the temperature of the food. To maintain refrigerator and freezer temperatures, keep doors closed as much as possible. A full freezer will stay at freezing temperatures for approximately two days and a half-full freezer approximately one day. Visit the USDA for more information.
  • Turn off air conditioning, appliances and other electrical equipment to avoid a high load on the system once electricity is restored.
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