Duluth launches new “courtesy note” program to fix code violations
DULUTH, MN – The City of Duluth is introducing it’s Clean Streets, Strong Communities Courtesy Notice Program.
Example of a Courtesy Notice from Duluth Life Safety
It’s a new initiative designed to encourage voluntary compliance with city ordinances before formal enforcement actions are taken.
Rather than beginning with a citation or formal inspection process, residents out of code compliance may now receive a “Courtesy Notice” from Life Safety staff.
The note consists of a door hanger that outlines specific concerns and offers up to 14 days to resolve certain minor violations voluntarily and without penalty.
These courtesy notices apply to non-life-threatening violations, such as small accumulations of solid waste, rubbish, or abandoned items, as well as general nuisance issues.
In a news release Life Safety Division Supervisor Greg Smith said, “We want to empower our residents to take action without fear or frustration… This program puts communication and compassion first, while still maintaining the standards that help make our neighborhoods great.”
What’s included in a Clean Streets, Strong Communities Courtesy Notice?
- A description of the observed issue
- Relevant code references
- Clear instructions for compliance
- Contact information for support or clarification
Unlike the traditional process, which includes a correction order, follow-up inspection, and possible citation, this new approach aims to relieve the stress of immediate enforcement. If issues persist after a courtesy notice is issued, a formal enforcement case may be opened for further investigation.
Complaints can be filed by calling Life Safety Division at 218-730-5000 ext. 5. or filing on-line at: https://duluthmn.gov/fire/blight-complaint/.
